Mar 31, 2022
In Committed Personal Action
the story in a stimulating way. Preparing whatsapp phone number list for a customer case 1. Approach every customer To write customer cases, you need customers who are willing to share their story. Ask every customer at a fixed whatsapp phone number list moment, for example three months after signing the quotation, whether they would like to cooperate. If for some reason this is not an option, you can engage colleagues from sales or account management. Motivate them to mention the topic and introduce you during the next whatsapp phone number list conversation with or visit to the customer. Grab your chance and go whatsapp phone number list for text, photos and video In my experience, you only get the chance to visit a customer once for a customer case, so make the most of that moment and create multiple forms whatsapp phone number list of content. If the meeting takes place live, I prefer to visit with a colleague who can take photos and/or video. And a tip: if possible, also offer to take some company photos that the customer can use. This is often greatly appreciated and makes it a little easier for the customer to whatsapp phone number list cooperate. If the interview takes place whatsapp phone number list online, you can only ask the customer a) for footage b) make a new appointment to shoot footage yourself. It depends on your goal whether you can handle option a or whether you whatsapp phone number list have to be patient. 3. Prepare the customer Before your appointment, make sure the customer knows what the intention is and what you are looking for. For example, do you want whatsapp phone number list to know certain figures to be able to properly outline the before and after situation? The customer must know this in advance to have them ready during your arrival.